Free shipping in Germany and the EU

Complaints

Has something not gone as it should? Let us know about your concern using the form. If your enquiry is about an order, your order number helps us match it up more quickly.

Submit a complaint or claim

Send photos or documents

If an item arrives damaged or is not the one you ordered, you can send us photos and any other documents directly by email. Please include your order number in the subject line.

Service email

info@haliavrupa.com

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Free shipping

Free delivery in Germany and the EU

High quality & low prices

Tested quality at a fair price

Pay in instalments

Pay conveniently in instalments – e.g. with Klarna

14-day returns

Simple, hassle-free returns